How it works

How LeadSnap AI turns a missed call into a qualified callback.

The product is intentionally narrow: recover missed phone enquiries, ask the right first questions, then send the business a useful lead summary.

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Process

The standard missed-call recovery path.

1

Customer calls the existing public number.

2

The business answers normally if available.

3

Unanswered calls divert to the connected provider route.

4

The caller receives an SMS asking trade-specific qualification questions.

5

The business receives the lead summary and calls back with context.

Existing-number first

The preferred setup avoids asking the trade business to replace its public number. The technical test checks no-answer divert and caller ID pass-through.

Provider-connected later

Live SMS, inbound replies and missed-call events require Telnyx, Twilio, OpenPhone, CallRail, Aircall or a similar provider.

AI qualification

The AI layer is designed to classify the enquiry, ask the next useful question and create a callback summary.

FAQ

How it works questions.

Does this replace my phone number?

No. The preferred setup keeps your existing public number and uses a missed-call divert to route unanswered calls into the text-back flow. Optional tracking numbers can still be used for ads or landing pages.

Can I keep my existing number?

Yes. The business keeps its normal number. If the phone provider supports conditional call divert and passes the caller number correctly, unanswered calls can be sent to LeadSnap AI for instant AI/SMS follow-up.

What happens if I answer the call?

If you answer, the customer speaks to you as normal. The AI missed-call receptionist flow is intended for calls you do not answer.

What happens if I miss the call?

The unanswered call is intended to divert to the LeadSnap AI provider number. The provider can then trigger an instant AI-led text-back that asks the customer for job details, postcode, urgency, photos and callback time.

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